Family Digital Safety Infrastructure

Launch Family Cyber Protection under your brand.

Create a complete proposition combining insurance, prevention, incident response, recovery and reporting—without building the operational infrastructure from scratch.

Built for insurers, banks, telcos and embedded-distribution partners.

Orchestration networkPlatform active
BankInsurerTelcoPreventionResponseInsuranceReportingRecoveryVALVURPLATFORM
Partner brandOrchestrationFamily protected

The market problem

Families face digital risks. Their protection is fragmented.

Identity theft, fraud, hacked accounts, cyberbullying, doxxing, gaming scams, coercion, device compromise and reputation incidents span institutions that rarely coordinate.

Today

Many disconnected services

BankInsurerTelcoDigital platformIdentity providerCyber specialistAuthoritiesSafety organization

With Valvur

One branded protection journey

We turn a fragmented experience into one protection product customers access through a brand they already trust.

Partner value

Turn digital safety into a new customer proposition.

01

New Revenue

Launch premium cyber-protection products, insurance add-ons and subscription services.

02

Increase Customer Value

Extend your relationship into everyday digital protection.

03

Differentiate Your Brand

Offer a high-value family proposition difficult to replicate with insurance alone.

04

Reduce Loss Severity

Combine prevention and rapid response to intervene before events escalate.

The product

One infrastructure layer. A complete Family Cyber Protection product.

01

Prevention

  • Identity monitoring
  • Credential-risk alerts
  • Security assessments
  • Child identity protection
  • Payment and account safety
  • Digital-safety guidance
  • Device-security integrations
02

Protection

  • Configurable personal cyber insurance
  • Fraud coverage
  • Identity restoration
  • Device and data recovery
  • Cyberbullying-related expenses
  • Legal and counseling support
  • Optional family cyber liability

Adaptable to carrier appetite and local regulation.

03

Response

  • 24/7 incident assistance
  • Account takeover response
  • Scam and payment intervention
  • Cyberbullying escalation
  • Doxxing and sextortion support
  • Digital reputation response
  • Specialist network orchestration
04

Reporting

  • Structured incident intake
  • Evidence preservation
  • Jurisdiction-aware routing
  • Platform and hotline workflows
  • Authority escalation
  • Payment-provider reporting
  • Case-status management
05

Recovery

  • Identity restoration
  • Financial recovery support
  • Cybersecurity assistance
  • Counseling
  • Legal support
  • Content-removal support
  • Ongoing case management

Operational workflow

From customer incident to coordinated resolution.

01

Customer entry

Bank app · insurer app · telco app · partner portal

02

Smart triage

Incident · urgency · exposure · required response

03

Case orchestration

Insurer · bank · responder · specialist · platform

04

Recovery + claim

Immediate support · claim · recovery · case management

05

Product intelligence

Utilization · loss trends · engagement · opportunities

Digital Safety Case Passport

One incident. One case. The right response.

Families should not need to understand which organization handles each part of an online incident. A structured, secure record coordinates insurers, banks, platforms, cybersecurity providers and appropriate reporting channels.

Sensitive family and child-safety information is compartmentalized and shared only where appropriate, permitted and necessary.

Case PassportSecure case active
1Insurance claim
2Bank / payment response
3Platform report
4Cyber response
5Safety escalation
6Legal / counseling support
One controlled record

Embedded infrastructure

Built to become part of your ecosystem.

Launch a fully branded experience or integrate individual modules into your existing digital products.

APISDKWhite LabelPartner PortalEmbedded ClaimsEmbedded AssistanceSingle Sign-OnWebhook / Case EventsAnalytics Dashboard
Bank mobile appProtected

Family protection

Included in your account

Insurer appProtected

Family protection

Included in your policy

Telco customer portalProtected

Family protection

Included in your plan

Build vs partner

Years of infrastructure. Available as one platform.

Build internallyPartner with us
Insurance product designIntegrated
Incident taxonomyIntegrated
Cyber-response networkIntegrated
Claims workflowsIntegrated
Safety protocolsIntegrated
Reporting workflowsIntegrated
Legal localizationIntegrated
Vendor integrationsIntegrated
24/7 supportIntegrated
AnalyticsIntegrated
Continuous threat updatesIntegrated

Deploy through one infrastructure layer.

Partner solutions

Different partners. One infrastructure.

Banks

Protect the financial and digital lives of your customers.

Example propositions

  • Premium-account benefit
  • Card subscription add-on
  • Family protection membership
  • Fraud + identity + cyber insurance

Partner value

  • Additional fee income
  • Stronger fraud proposition
  • Improved customer loyalty
  • Differentiation beyond banking

Configurable insurance engine

Insurance that adapts to your distribution model.

Use an existing carrier relationship or launch with one of our insurance partners. The customer experience remains separate from the underlying risk capacity.

Coverage modules
Limits
Deductibles
Eligibility
Family definition
Pricing
Carrier
Reinsurance
Claims workflow
Distribution channel
Territory
Product branding

Insurance economics

Protection improves insurance economics.

Traditional insurance begins after a loss. Family Cyber Protection can intervene while the incident is still happening.

Prevention
Earlier Detection
Faster Response
Reduced Loss Severity
Better Claims Data
Better Product Design

Trust, privacy and governance

Family safety requires a different standard of trust.

01

Privacy by Design

We minimize sensitive data collection and separate safety information from insurance and analytics wherever appropriate.

02

Protection Without Surveillance

The platform protects families without turning children's private digital lives into underwriting data.

03

Controlled Data Sharing

Case information is shared only with appropriate parties based on purpose, consent, law and safeguarding protocols.

04

Human Oversight

High-risk safeguarding incidents can be escalated to trained specialists rather than relying solely on automation.

Platform architecture

Interoperable by design. Modular by default.

Partner distribution

BankInsurerTelcoEmployerDigital Platform

Experience layer

White-label appEmbedded journeysAPIsSDKPartner portal

Family Cyber Protection Platform

IdentityFraudCybersecurityFamily SafetyInsuranceIncident ResponseCase ManagementReporting

Orchestration layer

CarrierReinsurerClaimsBank / PaymentsCyber ResponseLegalCounselingDigital Platforms

Data + intelligence

Incident taxonomyRisk analyticsClaims intelligenceService analyticsProduct analytics

Why now

Digital family risk is becoming a mainstream financial-services category.

01Families increasingly face identity theft, fraud, account compromise, cyberbullying, online coercion and AI-enabled impersonation.

02Personal cyber insurance is evolving from reimbursement toward prevention and response.

03Banks, insurers and telcos already hold the customer relationships required to distribute protection at scale.

04The missing layer is infrastructure connecting these services into one coherent customer proposition.

Implementation

From concept to launch.

Start with one market or customer segment. Expand modules and territories over time.

01

Design

Define customer, coverage, benefits and proposition.

02

Configure

Set modules, workflows, branding and integrations.

03

Integrate

Connect channels, carrier, claims and providers.

04

Launch

Deploy, measure engagement and improve continuously.

Commercial models

Flexible economics for different distribution models.

PMPM / Subscription Infrastructure Fee
Insurance Revenue Share
SaaS / Platform License
Usage-Based Response Fees
Claims / Assistance Services
Enterprise Partnership

Infrastructure for trusted distribution

Your customers already face digital family risk.

You already have the relationship. We provide the infrastructure to turn protection into a scalable product.

For banks • insurers • telcos • embedded distribution partners